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Safety Notices & Recalls

Snuggle Bugz is committed to the safety and peace of mind of our shoppers. We make every effort to communicate important safety notices and recalls related to products found in our stores.

Please note that safety notices and recalls are provided by third parties including individual manufacturers, vendors, and organizations such as Health Canada and Transport Canada; Snuggle Bugz is not responsible for the information provided.

Skip Hop Playful Retreat Baby Nest

Skip Hop hasdecided to voluntarily stop selling the Playful Retreat Baby Nest.

This following products are affected:

SH-9174521 Playful Retreat Baby Nest

IMPORTANT: No accidents or injuries have been reported.

Thank you for your attention to this matter,
Snuggle Bugz

Kinderfeets Hanging Gym Products

Kinderfeets has issued a voluntary recall on Kinderfeets' Baby Swing, Child's Swing, Climbing Ladder and Trapeze with Rings.

Please be aware that
ALCA Distribution Inc. (Kinderfeets) has issued a voluntary recall of
Kinderfeets Hanging Gym Products. When twisted under certain circumstances, the rope may break, posing an injury hazard. 

This recall involves
the following product names:

  • Kinderfeets Baby Swing
  • Kinderfeets Child's Swing
  • Kinderfeets Climbing Ladder
  • Kinderfeets Trapeze with Rings


Consumers should stop using the products immediately and contact ALCA Distribution Inc for a return label and subsequent refund of the original purchase price. Return label must show actively en route to importer prior to refund being authorized.

Please contact:
Customer service by email at customerservice@kinderfeets.com
or phone at 1.866.627.9690
for a pre-paid return label.

This recall is being conducted in cooperation with Health Canada and the US Consumer Product Safety Commission.

Thank you for your attention to this matter,
Snuggle Bugz

Thule RideAlong Child Bike Seat

The Thule Group has issued a recall on the Thule RideAlong Child Bike Seat.

Please be aware that Thule Group has issued a recall on the Thule RideAlong Child Bike Seat. The harness padding of the Thule RideAlong bike seats can contain the flame-retardant DecaBDE (Decabromodyphenyl ether), which may pose a chemical hazard. DecaBDE can be toxic if it’s
ingested or if it comes into contact with skin or eyes.

This recall involves Thule RideAlong Child Bike SeatProduct name, model number, serial number and date code found on silver label on
mounting bracket on bottom side of the seat.

  • Model # 100107
  • Serial # 100107/21/03-xxxxxx to 100107/23/10-xxxxxx
  • Date Codes 21/03 to 23/10
  • Color - Grey with black seat and harness pads

As of March 20, 2024,  the company has received no reports of incidents or injuries in Canada or the United States.

Consumers should immediately stop using the recalled Thule RideAlong and contact Thule Group to arrange for the return of the harness padding and register for a replacement harness padding.

For more information, consumers can contact Thule Group by telephone at 1-888-816-0228, by email at thuleridealong.americas@thule.com or visit the company website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Thule Group.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Link
to Health Canada recall: https://recalls-rappels.canada.ca/en/alert-recall/thule-ridealong-child-bike-seat-recalled-due-potential-chemical-hazard

Thank you for your attention to this matter,
Snuggle Bugz

Coral XP & Mico XP Max

Dorel Juvenile Canada (Maxi-Cosi) has issued a voluntary recall on Maxi-Cosi Coral XP and Maxi-Cosi Mico XP Max rear-facing infant car seats.

Please be aware that Dorel Juvenile Canada has issued a voluntary recall on all Maxi-Cosi Coral XP and Maxi-Cosi Mico XP Max rear-facing infant car seats and Maxi-Cosi Infant Car Seat Base models. The self-retracting lower anchor systems fail to conform to the provisions of Canadian Motor Vehicle Safety Standard (CMVSS) NO. 213 “Child Restraint Systems” that prohibit the complete separation of any load-bearing structural element during dynamic testing.
Dorel believes that the deformation of the self-retracting lower anchor mechanism over time can prevent the retractor mechanism from fully locking with the result that affected products may not maintain secure installation in the vehicle during a crash increasing the risk of injury to the child restraint occupant. There have been no injuries reported related to this non-compliance.

This recall involves the following model names and model numbers:

  • Maxi-Cosi Coral XP Infant Seats:
  • Maxi-Cosi Mico XP Max Infant Seats:
  • Infant Seat Bases:
  • Travel Systems:

As of March 2023, the company has received no reports of incidents or injuries in Canada.

Dorel Juvenile Canada expects to offer owners a free replacement base once one is available. Dorel Juvenile Canada will provide additional information on the remedy once it is available. Pending the availability of the remedy, owners will be advised that the product, whether used with the base or shell only, should only be secured using the vehicle seat belt system consistent with the label and instructions and customers should NOT be used by securing the units to the UAS. Please do not bring the affected products to Snuggle Bugz store locations as we cannot provide you with a refund.

Thank you for your attention to this matter,
Snuggle Bugz

Activity Gym

Skip Hop has issued a voluntary recall of the Silver Lining Activity Gym.

Please be aware that Skip Hop has issued a voluntary recall of Silver Lining Activity Gym due to a choking hazard with the raindrop on the cloud toy.

This recall involves the Raindrop Toy Component(style No. 307150, UPC No. 879674025721) sold with the Skip Hop Silver Lining Activity. Only the Raindrop Toy Component is affected by the recall.
The Activity Gym is a soft playmat for infants with five celestial-themed hanging toys. The Raindrop Toy Component is a hanging toy in the shape of a cloud with three plush raindrops attached via the ribbon.

Children may put the raindrops of the Raindrop Toy Component in their mouths which may pose a potential choking hazard.

As of February 2, 2023, Skip Hop has received 11 reports regarding the Activity Gym and children putting the Raindrop Toy Component in their mouths.
Neither Skip Hop nor TGCC is aware of any reports of incidents or injuries in Canada or Mexico, and only one of the 11 reports is confirmed to be in the US.Consumers should immediately remove the raindrops from the Raindrop Toy component by cutting them off or destroying the Raindrop Toy component. Consumers can submit a photograph of the modified or destroyed toy to Skip Hop through www.skiphoprecall.com for a $10 gift card.

Consumers can contact Skip Hop toll-free by calling 1-800-692-4674 from 9:00 a.m. to 5:30 p.m. ET Monday through Friday or online at www.skiphop.com and click on Product Recalls at the bottom of the page or visit www.skiphoprecall.com for more information. Service is also available in French.

Please do not bring the affected products to Snuggle Bugz store locations as we cannot provide you with a refund.

Thank you for your attention to this matter,
Snuggle Bugz

Activity Table

Pierre Belvedere (Janod) has issued a voluntary recall of the Sweet Cocoon Activity Table.

Please be aware that Janod has issued a voluntary recall of the Sweet Cocoon Activity Table due to a choking hazard.

This recall involves the Janod Sweet Cocoon Activity Table, item J04402,with the following lot numbers:

  • 10615/J04402/032021
  • 10887/J04402/082021
  • 11107/J04402/122021

It is made of wood and pastel in colour, with vehicles on a round circuit, gears, colour shapes, and a corkscrew abacus.

The product contains a metal bell held on by a cord. This bell can detach from the cord if it is turned on itself several times, causing a choking hazard.


As of December 15, 2022, the company has received no reports of incidents or injuries in Canada.

Consumers should immediately stop using the recalled product and contact the retailer where the product was purchased for more instructions.
To find your store location, click here or contact our Customer Service Team at sales@snugglebugz.ca.

For more information, consumers can contact Pierre Belvédère Inc. by telephone at 1-514-286-2880 or visit the company website pierrebelvedere.com.


Thank you for your attention to this matter,
Snuggle Bugz

Chill Teethers

Lamaze has issued a voluntary recall on the Chill Teether.

Please be aware that Lamaze has issued a voluntary recall on the Chill Teether due to microbial contamination.

Under the Canada Consumer Product Safety Act, teether fillings must not contain any living microorganisms. Health Canada’s sampling and evaluation program has determined that the liquid filling in production code K1920ALP01 is contaminated with the bacteria Sphingomonas sp. Additional testing by TOMY International, Inc. determined that production code E1920ALP01 is contaminated with Staphylococcus epidermidis.
These bacteria are usually harmless but may cause an infection in children with weakened immune systems if the toy is punctured and the liquid filling is ingested.

This recall involves Lamaze Chill Teether available in clear semi-transparent colour. The recalled teethers can be identified by item number Y5288L, UPC 071463052882 and production codes K1920ALP01 & E1920ALP01. Both item number and production code can be found directly on the back of the product and packaging.
Only teethers with production code K1920ALP01 or E1920ALP01, as indicated above, are included in this recall. As of November 30th, 2022, the company has received no reports of incidents or injuries in Canada. Consumers should immediately stop using the recalled teethers and contact TOMY International, Inc. to initiate a replacement request. Contact TOMY by telephone at 1-866-725-4407 from 8:00 a.m. and 4:00 p.m. CT Monday through Friday or visit the company website at http://recall.tomy.com.Please do not bring the affected products to Snuggle Bugz store locations as we cannot provide you with a refund.

Thank you for your attention to this matter,
Snuggle Bugz

Gümi teethers

Bblüv has issued a voluntary recall on Gümi Water-Filled Teethers.

Please be aware that Bblüv has issued a voluntary recall on the Gümi Water-Filled Teethers due to microbial contamination. Under the Canada Consumer Product Safety Act, teether fillings must not contain any living microorganisms. Health Canada’s sampling and evaluation program has determined that the liquid filling is contaminated with the bacteria Priestia aryabhattai/megaterium and Burkholderia cepacia complex. These bacteria are usually harmless, but they may cause an infection in children if the toy is punctured and the leaking fluid is ingested. This recall involves Gümi – Bblüv water-filled teething toys. The water-filled teething toys have a hollow circle shape with a raccoon or owl head. These teething toys are available in semi-transparent green and yellow.

  • The recall applies to:

As of September 29, 2022, the company has received no reports of injury in Canada. Consumers should immediately stop using the recalled teethers and dispose of the product. Please send a photo of you with the product to info@cariboodistribution.com, so that you are compensated for the value of the product. Please do not bring the affected products to Snuggle Bugz store locations as we are unable to provide you with a refund. Thank you for your attention to this matter,

Snuggle Bugz

Activity Loops Toy

Manhattan Toy Company has issued a voluntary recall on the Activity Loops due to a choking hazard.

Please be aware that Manhattan Toy Company has issued a voluntary recall on the Activity Loops due to a choking hazard.

The recall applies to Activity Loops with the lot code 215210 EAN or 215210 FCN purchased between June 2021 and March 2022.
The lot code can be found printed on the bottom of the dome-shaped base, or on the packaging near the UPC code.

This voluntary recall involves the plastic tubes detaching from the base releasing small parts that may pose a choking hazard for children.

As of May 13, 2022, the company has received no reports of incidents or injuries in Canada. In the United States, the company has received 3 reports of incidents and no reports of injuries.

Consumers should immediately stop using the recalled Activity Loop. Consumers can return the product to the place of purchase [Snuggle Bugz location], or contact Manhattan Toy, for a refund or credit.
To arrange to return the product contact Manhattan Group LLC at 1-800-541-1345, Monday through Thursday between 8 AM and 4 PM (CST) and Friday between 8 AM and noon (CST).

Thank you for your attention to this matter,
Snuggle Bugz