Careers

Why Work at Snuggle Bugz?

Full Benefits Snuggle Bugz values your need to take care of yourself. We love our people and take care of them by offering a comprehensive benefit plan.
Paid Vacation Snuggle Bugz values your need to get away and spend time with your friends and family. We love our people and offer paid vacation time.
Discounts Snuggle Bugz values your need to purchase products for either yourself or your friend and family. We love our people and offer employee discounts on our products.
BBQ’s and Events Snuggle Bugz values your need to work hard but play hard too. We love our people and host regular Employee events to ensure we can play as a team.
Growth Opportunities Snuggle Bugz values your need to grow. We love our people and are so excited when we can leverage internal talent for promotions and upward movement.
Family First Snuggle Bugz values you and your family. We love our people and provide flexible work solutions that suit your needs
Inspiring All Hands Meetings Snuggle Bugz values your need to be in the know. We love our people and host an All hands meeting once per month. We share upcoming events, notable changes and everything Snuggle Bugz.
Commitment to Excellence Snuggle Bugz values your need for recognition. We love our people and encourage employees to participate in our Commitment to Excellence Recognition Program. Winners of the program can walk away with prizes such as gift certificates, days off, lunch with Ben or a team lunch.

We encourage you to check out our open opportunities and check back next week too as there are always new things popping up as we grow our footprint across Canada.

Retail Sales Advisor

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends.

A Retail Sales Advisor is energetic, upbeat, and Friend oriented. They have strong interpersonal skills and possess the ability to empathize with our Friends. They are willing and excited to retain extensive product information and regulations associated with the industry.

Responsibilities:

Customer Service in person & over the phone
POS Transactions for Friends (sales, inventory look ups, placing special orders)
Product expert: Assist Friends in finding the best product to meet their needs
Receiving store shipments and stock replenishment
Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
Assist with the merchandising & store promotional signage

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Requirements:

Charismatic, energetic person
Great Communicator (expected to communicate with Friends, Peers & Managers)
Proven history of working within a team environment
Ability to be on their feet for 6 to 8-hour shifts
Ability to lift and/or move 50 lbs
Self-Starter – ability to understand and execute tasks with minimal supervision
Comfort with cash handling
Comfort with Point of Sale (POS)
Comfort & understanding of email programs
Comfort & awareness of Social Media channels (Facebook, Instagram, etc.)

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Reports to : Retail Store Manager

Location: Burlington, Etobicoke

Hours: Part Time: Minimum availability 15 to 20 hours/week with ability to work evenings and weekends

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Assistant Retail Store Manager

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our retail talent.

Our Assistant Retail Store Manager is a pivotal leadership role within our Snuggle Bugz Stores. They are a full-time leader and will have a focused expertise in one of our two sides of the business: Nestled (Furniture) or Snuggle Bugz (Gear). Our Assistant Retail Store Manager supports their Retail Store Manager in creating a high level of Customer service, floor leadership, development of Retail Sales Advisors, and maintenance of the company’s Core Values.

Our Assistant Retail Store Manager is accountable to store KPIs, maintaining visual and operational standards, and leading by example for company processes. They are able to balance, floor leadership, administrative tasks, coaching, and sales on each shift while working with their Retail Store Manager to ensure they are creating an engaging and rewarding environment of accountability.

Responsibilities:

Store Operations

Opening / Closing Store /Cashing out – balancing daily transactions
Managing Leadership POS functions (overrides, returns, resolution for customer service issues)
Floor Leadership – driving team to achieve daily KPIs & complete daily tasks
Organizing weekly cash deposits
Scheduling Support
Payroll Support
Supporting Weekly/Monthly Operations & Product Calls
Executing company processes
Lead by example for company standards: Customer Service, Personal Presentation, Processes

Managing Retail Sales Advisors

Supporting interviewing/hiring process
Supporting & executing onboarding/training of Talent
Coaching & Motivating Talent
Supporting RSM/GM with administrative paperwork which accompanies the above
Supporting the resolution of Talent issues

Product & Merch

Supporting the organising/receiving/execution of shipments
Ensure replenishment is taking place
Managing Recalls & Informing HQ and Talent all steps have been taken
Supporting Damages Admin
Supporting Store Allocation Process
Maintaining Store Visual Standards & Executing VCOMMs/Resets
Managing promotions & store window and in-store signage
Supporting annual inventory counts
Supporting Cycle Count process
Special Orders – ensuring pick ups/deliveries and closure of these orders are maintained

Community

Aware & a part of local Mom groups who influence our Friends
Support & Execution of Confidence Events

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Requirements:

Customer Service experience (Min 3 years)
Proven Leadership experience (Min 2 years)
Understanding of Retail KPIs (Sales/ADS/Email Capture/Labour Hours/Budgets)
Highly motivated, charismatic, energetic
Great Communicator (expected to communicate with Friends, Peers & Managers)
Proven history of working with a team & taking on a leadership role
Ability to be on their feet for 6 to 8-hour shifts
Ability to lift and/or move 50 lbs
Self-Starter – ability to understand and execute tasks with minimal supervision
Min of 2 years of cash handling experience
Comfort with Point of Sale (POS)
Comfort & Understanding of MS Office programs (Excel & Outlook a must)
Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)
NOTE: Combo locations who house our Nestled Furniture Showroom, will have an ARSM dedicated to this understanding of the product and process associated with this Snuggle Bugz Brand. Background in Furniture, home design and decor is an asset.

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Reports to : Retail Store Manager

Location: Burlington

Hours: Full Time Hourly, 40 hrs per week, open availability required with ability to work evenings & weekends.

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca

Nestled Sales Advisor

They say it takes a village to raise a little one. Here at Nestled, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion for building meaningful relationships with our friends (aka customers).

A Nestled Sales Advisor must be friend oriented, energetic with strong interpersonal skills and possess the ability to absorb and retain extensive product information. Responsibilities include assisting friends in furniture product selection, handling cash/credit transactions, and merchandising product.

Responsibilities:

Friend focused
Product expert: Assist friends in finding the best furniture/ products to meet their needs
Creating the best friend shopping experience
Assist with the merchandising of product throughout the Nestled store
POS Transactions for Friends (sales, inventory look ups, placing special orders)
Maintaining cleanliness of the store & Friend Areas (bathrooms, kitchen area, sales floor, displays, backrooms)
Receiving store shipments and stock replenishment
Assist with store promotional signage

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Requirements: