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Pourquoi travailler chez Snuggle Bugz ?

  • Avantages complets Snuggle Bugz apprécie votre besoin de prendre soin de vous. Nous aimons nos employés et prenons soin d'eux en leur offrant un régime d'avantages sociaux complet.
  • Vacances payées Snuggle Bugz apprécie votre besoin de vous évader et de passer du temps avec vos amis et votre famille. Nous aimons nos gens et offrons des congés payés.
  • Réductions Snuggle Bugz apprécie votre besoin d'acheter des produits pour vous-même ou pour vos amis et votre famille. Nous aimons nos gens et offrons des rabais aux employés sur nos produits.
  • BBQ et événements Snuggle Bugz apprécie votre besoin de travailler dur, mais aussi de jouer dur. Nous aimons nos employés et organisons régulièrement des événements pour les employés afin de nous assurer que nous pouvons jouer en équipe.
  • Opportunités de croissance Snuggle Bugz apprécie votre besoin de croissance. Nous aimons nos employés et sommes ravis de pouvoir tirer parti des talents internes pour les promotions et les ascensions.
  • Family First Snuggle Bugz vous valorise, vous et votre famille. Nous aimons nos employés et fournissons des solutions de travail flexibles qui répondent à vos besoins
  • Inspiring All Hands Meetings Snuggle Bugz apprécie votre besoin d'être au courant. Nous aimons nos gens et organisons une réunion All Hands une fois par mois. Nous partageons les événements à venir, les changements notables et tout Snuggle Bugz.
  • Engagement envers l'excellence Snuggle Bugz apprécie votre besoin de reconnaissance. Nous aimons nos gens et encourageons les employés à participer à notre programme de reconnaissance de l'engagement envers l'excellence. Les gagnants du programme peuvent repartir avec des prix tels que des chèques-cadeaux, des jours de congé, un déjeuner avec Ben ou un déjeuner d'équipe.

We encourage you to check out our open opportunities and check back next week too as there are always new things popping up as we grow our footprint across Canada.

Assistant Retail Store Manager

They say it takes a village to raise a little one. Here at Snuggle Bugz, we are excited to be that village for new parents navigating those first stages of parenthood. Currently we are missing a critical link (aka YOU) and seeking a candidate armed with passion and the ability to jump in and provide leadership to our retail talent.

Our Assistant Retail Store Manager is a pivotal leadership role within our Snuggle Bugz Stores. They are a full-time leader and will have a focused expertise in one of our two sides of the business: Nestled (Furniture) or Snuggle Bugz (Gear). Our Assistant Retail Store Manager supports their Retail Store Manager in creating a high level of Customer service, floor leadership, development of Retail Sales Advisors, and maintenance of the company’s Core Values

Our Assistant Retail Store Manager is accountable to store KPIs, maintaining visual and operational standards, and leading by example for company processes. They are able to balance, floor leadership, administrative tasks, coaching, and sales on each shift while working with their Retail Store Manager to ensure they are creating an engaging and rewarding environment of accountability.

Responsibilities:

Store Operations

  • Opening / Closing Store /Cashing out – balancing daily transactions
  • Managing Leadership POS functions (overrides, returns, resolution for customer service issues)
  • Floor Leadership – driving team to achieve daily KPIs & complete daily tasks
  • Organizing weekly cash deposits
  • Scheduling Support
  • Payroll Support
  • Supporting Weekly/Monthly Operations & Product Calls
  • Executing company processes
  • Lead by example for company standards: Customer Service, Personal Presentation, Processes

Managing Retail Sales Advisors

  • Supporting interviewing/hiring process
  • Supporting & executing onboarding/training of Talent
  • Coaching & Motivating Talent
  • Supporting RSM/GM with administrative paperwork which accompanies the above
  • Supporting the resolution of Talent issues

Product & Merch

  • Supporting the organising/receiving/execution of shipments
  • Ensure replenishment is taking place
  • Managing Recalls & Informing HQ and Talent all steps have been taken
  • Supporting Damages Admin
  • Supporting Store Allocation Process
  • Maintaining Store Visual Standards & Executing VCOMMs/Resets
  • Managing promotions & store window and in-store signage
  • Supporting annual inventory counts
  • Supporting Cycle Count process
  • Special Orders – ensuring pick ups/deliveries and closure of these orders are maintained

Community

  • Aware & a part of local Mom groups who influence our Friends
  • Support & Execution of Confidence Events

Snuggle Bugz provides accommodations for applicants with disabilities, available on request during all aspects of selection process.

Requirements:

  • Customer Service experience (Min 3 years)
  • Proven Leadership experience (Min 2 years)
  • Understanding of Retail KPIs (Sales/ADS/Email Capture/Labour Hours/Budgets)
  • Highly motivated, charismatic, energetic
  • Great Communicator (expected to communicate with Friends, Peers & Managers)
  • Proven history of working with a team & taking on a leadership role
  • Ability to be on their feet for 6 to 8-hour shifts
  • Ability to lift and/or move 50 lbs
  • Self-Starter – ability to understand and execute tasks with minimal supervision
  • Min of 2 years of cash handling experience
  • Comfort with Point of Sale (POS)
  • Comfort & Understanding of MS Office programs (Excel & Outlook a must)
  • Comfort & Awareness of Social Media channels (Facebook, Instagram, etc.)
  • NOTE: Combo locations who house our Nestled Furniture Showroom, will have an ARSM dedicated to this understanding of the product and process associated with this Snuggle Bugz Brand. Background in Furniture, home design and decor is an asset.

Additional duties and responsibilities may be added or modified as required throughout the course of your employment

Reports to : Retail Store Manager

Location: Burlington

Hours: Full Time Hourly, 40 hrs per week, open availability required with ability to work evenings & weekends. 

If you are interested in applying for this position, please email your resume to careers@snugglebugz.ca